Continuing programs and campaigns of Ramadan and Idul Fitri, routinely, every year, telecom operators roll out services pilgrimage. The same thing done by this year's Telkomsel Telkomsel deploy Hajj.
This year, operators are completing their services by opening two outlets a service center, similar Grapari in Indonesia, but in the Holy Land.
In Mecca, the post of customer service are included at the Hotel Grand Zam Zam, P4 floor restaurant Bin Jawee Amani and on the ground floor Gift Shop. In Medina, the post can be found at the Hotel Al Andalus is located near the Prophet's Mosque.
"For the sake of customer convenience in communicating in the Holy Land, Telkomsel provides call center that operates 24 hours and can be contacted free of charge from Saudi Arabia," said Ririn Widaryanti, Vice President of Product Management Lifesycle Telkomsel, 14 September 2011.
By visiting this pilgrimage service posts, Ririn says, customers can get various services such as changing cards, SLI or international roaming activation, block, unblock, 3G activation, card sales and reload prime.
Ririn mentions, in delivering communications services in the Holy Land this year, SingTel took the local telecom operator Zain. Thus, customers can enjoy efficient communication tariffs, tariff equivalent to the local operator in Saudi Arabia, without the need to replace the cards in their phones.
For information, to make calls and video calls to all operators in Indonesia, the customer is only charged at Rp 6 thousand per minute, and Rp2.500 per minute to receive a phone. Rates to send an SMS is 900 per message. No rate charged for receiving SMS.
For data services, unlimited packet data roaming is available for 3 days and 7 days at the rate of 200 thousand and Rp450 thousand. As for the unlimited BlackBerry, packages are available for 1 day, 3 day, 7 days and 20 days at the rate of Rp45 thousand, 130, 300, and Rp850 thousand.
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